Thursday, May 8, 2008

Computers that don't work

It never ceases to amaze me that some users are quite able to continue to work on PCs that give frequent error messages, pop-ups, lost paths to applications, corrupted file systems and intermittent Internet connections.

Just today I replaced a modern PC desktop with just such symptoms with an older yet much more functional unit. I'm now receiving praise that it has made so much difference and that everything just works correctly. OK, it took four hours to copy and reconfigure the 'new' box with all the three users data files, applications and settings. But it is now a useful asset to the home and business, and has reduced the frustration levels considerably.

I think that we are so used to understanding and just using these tools of our IT profession that we frequently forget what it can be like for some users out there!

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