Monday, December 16, 2013

DELL Optiplex 3020 review

I was shipped a new DELL Optiplex 3020 mini-tower last week and as it is the replacement of the successful DELL Vostro 270 I thought that I would have a closer look at it. The basic configuration was a 'Haswell' Intel i3 4130 CPU at 3.4gHz, 4GB 1600MHz DDR3 memory, 500Gb hard disk drive and Microsoft Windows 7 Professional (of course).


On ordering the system, I noted that:
- there is no wireless card included (as in the Vostro 270) and it could not be added by DELL.
- there is no option for a media card reader.
- the price was £75 more expensive.

The system was aesthetically pleasing and looked the business. The performance in general was good (WEI: 7.3, 5.9, 5.1, 6.5, 5.9); note here the better performance of the Haswell integrated graphics.

On opening the system case:
- no DVI connection at the rear of the system. The monitor did have a connection and the cable was included.
- no extra hard disk drive caddy. The user cannot upgrade the system with a second hard drive.
- there is no dedicated space to put a 2.5" SSD (strange on a modern desktop system).
- no additional PCI-E graphics power connector, limiting your choice of graphics card expansion.
- no easy mount for a media card reader or floppy drive.
- non-standard motherboard power socket and PSU. Back to the bad old days of DELL proprietary hardware.
- there is a small speaker for Windows clicks, dings and pops.
- only two memory slots, only one available for expansion.

Also for this particular system which was delivered three working days late; there was a dent in the side of the case, no power cord for the monitor (no, it wasn't in the system packaging) and no Windows 7 license sticker.

I feel that this new DELL is an expensive replacement for the Vostro 270 that doesn't have the same design, capabilities and expansion potential. A poor start for the newly privatised DELL.

7 comments:

Anonymous said...

BTW, Opti 3020 is a replacement for the Opti 3010. The Vostros as you may know were discontinued, and the appropriate replacement, is the Inspiron 660.

Anonymous said...

Great informations! Thank you, you answered my questions, which were left open by the dell website.
Now, I will look further for a more appropriate system.

Anonymous said...

Can anyone please tell me, why do I have to go through the following to log on to my new Dell OptiPlex 3020 with the windows 7 professional system? I first click on my name, then wait. I then get the following messages "The biometric authentication service is not functioning properly". "Log on without biometric functionality". " Wait 30 seconds, then prompt me again". I have to wait between each of these messages. I then have to click on "Log on without biometric functionality" to log on. All of this takes some time and is very tedious. I am wondering if either Dell or windows thiks that I have a laptop. There must be a quicker way of logging on. Looking for help. Brian

Anonymous said...

Brian, did you get this resolved on your 3020? I am having the same issue.

Unknown said...

Hi guys, can someone please help me, I have a dell optiplex 3020 and I can't seem to get wireless on it, do I need to purchase something else in order for me to be able to receive wireless as it's very important that I get it sorted!! Kind regards Vikki

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