Friday, May 29, 2015

Thank you Virgin Media

I enjoy 100Mbps super-fast cable broadband from Virgin Media! I live right on the edge of the cabled area. All the hundreds of houses further out suffer with slow ADSL (1 to 3Mbps) unreliable broadband. For just £42 per month I have great broadband with unlimited downloads, HD television and a TiVo box to record and catch-up on hundreds of channels, plus a telephone including line rental. Also brilliant customer service.

I've been a cable customer since we bought this new house and subscribed to cable from the very beginning about 15 years ago. Unfortunately it didn't get off to a great start as the house builders had installed the cable in the street incorrectly, but when that was fixed it has been full speed ahead since then including three company takeovers (Comtel -> NTL -> Virgin Media -> Liberty). Occasionally the cable does drop out typically at 10am and is restored by 4pm. I assume that they are doing maintenance. I do however have a 3 mobile broadband dongle for these times plus for when I travel.

A very satisfied Virgin Media customer.